We believe entertainment should be enjoyable — not a burden. That's why responsible gaming at Lunabet isn't just a policy; it's something we put into practice.
These tools can be activated at any time from your account settings — no waiting required.
Set a maximum daily, weekly, or monthly deposit limit. Limit decreases take effect immediately. A 72-hour waiting period applies for any increase.
Set a maximum amount you are willing to lose within a given period. Once the limit is reached, Lunabet will automatically suspend your betting.
Set a time limit for continuous play. Once your limit is reached, Lunabet will remind you and log you out if needed.
Take a break from 1 day up to 6 weeks. During this time your account stays active, but betting will be disabled. It reactivates automatically once the break period ends.
Option to close your account for 6 months or permanently. Once active, it cannot be cancelled before the set period ends — this is genuine protection.
View a detailed report of all your gaming activity — how much you've won, lost, and how long you've played, all displayed transparently.
A detailed comparison of how each limit tool works and when it applies:
| Tool Name | Effective Time | Change |
|---|---|---|
| Decreasing Deposit Limit | Immediate | Easy |
| Increasing Deposit Limit | After 72 Hours | Delayed |
| Loss Limit | Immediate | Easy |
| Session Limit | Immediate | Easy |
| Cooling-Off (1–6 weeks) | Immediate | Upon Expiry |
| Self-Exclusion | Immediate | Irrevocable |
Set your gaming limits in just a few simple steps:
Log in to Lunabet with your username and password.
Click the profile icon in the top right corner to open "My Account".
Find all limit tools in one place here.
Select the amount and duration for your deposit, loss, or session limit.
Takes effect immediately. A confirmation will be sent to your email.
Need Help? If you have trouble setting your limits, our Bangla support team is available 24/7.
Online betting and gaming is a popular form of entertainment for millions of people in Bangladesh. LunabetEvery day, thousands of players come to for the fun and the thrill — and the vast majority play responsibly. But for some people, gaming can become a problem.
Responsible gaming means knowing your limits, staying within them, and not letting gaming take over your life. It's not a sign of weakness — it's the smart approach.
LunabetThe three core pillars of responsible gaming policy:
Providing safeguards before problems arise.
Recognizing early warning signs and alerting players.
Guiding those who need support in the right direction.
Some people think that simply staying away from gaming is enough to solve the problem. But the reality is — problems need to be addressed, not avoided. Lunabet And wants to walk alongside you on the path to a solution.
If you answer "Yes" to one or more of the questions below, consider reaching out for help:
If even one answer is "Yes": This is a warning sign. Use Lunabet's self-exclusion or cooling-off tool, or speak with a professional counselor.
Follow these habits to keep gaming enjoyable:
We will never encourage excessive gaming.
We will clearly display the terms and conditions on all bonus offers.
We will alert users if we detect signs of addictive behavior.
We will process self-exclusion requests within 30 minutes.
Responsible gaming tools will always be available free of charge.
We will take every possible measure to prevent minors from accessing the platform.
Play within your limits and enjoy the experience. Lunabet is always here for you — in good times and when you need us most.